Privacy Policy

Last Updated: January 2024

Welcome to Gozico. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cosmetic apartment renovation services.

1. Information We Collect

We collect information that you provide directly to us when you request our services, contact us, or interact with our website. The types of information we may collect include:

Personal Information

  • Contact Details: Name, email address, phone number, and postal address
  • Property Information: Address of the property requiring renovation, property type, and specific renovation requirements
  • Communication Records: Correspondence with our team, including emails, phone calls, and messages
  • Payment Information: Billing address and payment details for processing transactions

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our cosmetic apartment renovation services
  • Communication: To respond to your inquiries, send appointment confirmations, and provide project updates
  • Quotes and Estimates: To prepare accurate cost estimates and project proposals
  • Contract Management: To process agreements, invoices, and payments
  • Quality Improvement: To analyze service performance and customer satisfaction
  • Marketing: To send promotional materials and updates about our services (with your consent)
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted contractors, suppliers, and professional partners who assist in delivering our renovation services
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition
  • Protection of Rights: To protect the rights, property, or safety of Gozico, our clients, or others
  • With Your Consent: When you have given explicit permission for specific disclosures

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure with SSL encryption
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Employee training on data protection practices
  • Secure storage and transmission of sensitive information

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal obligations
  • Objection: Object to processing of your information for certain purposes
  • Restriction: Request restriction of processing in certain circumstances
  • Portability: Request transfer of your information to another service provider
  • Withdraw Consent: Withdraw consent for marketing communications at any time

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Types of Cookies We Use:

  • Essential Cookies: Required for website operation
  • Analytics Cookies: Help us understand how visitors use our website
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information is typically retained for seven years to comply with legal and contractual obligations.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.


9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.


11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Gozico

Address: 14 Elmfield Road, London, SW17 8BL

Email: [email protected]

Phone: +44 20 7583 9102

Your Trust Matters: At Gozico, we are dedicated to maintaining the highest standards of privacy protection. We value your trust and are committed to handling your personal information with care, transparency, and respect for your rights.